Display based on the Specified Commercial Transactions Law

Distributor

         By design Co., Ltd.

Name of the person in charge of operation
Koichiro Otoda
Postal code
153-0064
Street address
Yokogawa Building 2F, 1-2-18 Shimomeguro, Meguro-ku, Tokyo
Explanation of charges other than the product price
free shipping across the country. (* Excluding Hokkaido, Okinawa and remote islands)
If the delivery address is Hokkaido, we will charge a shipping fee of 1900 yen.
We do not accept delivery to Okinawa and remote islands. Please understand.
Application expiration date
We will apply for purchase when you place an order.
Defective product
・ In the case of obvious product defects, damage due to improper packaging, or incorrect delivery, we will accept returns, exchanges, and repairs within 5 days from the date of arrival of the product.
・ In the above case, we will bear the shipping cost for returned goods and reshipment.
・ If the same product is out of stock, or if it is difficult to remanufacture it, we will refund it.
-In the case of a top plate made of natural wood, the knots may be repaired with putty. We have repaired it so that it looks as natural as possible, so in that case it does not correspond to a defective product.
Sales quantity
Please check each product page.
Delivery time
After confirming your order, we will arrange shipping within the number of days listed on the product page.
You can use the designated delivery date and time.
Payment method
credit card
Amazon Pay
Bank transfer
Payment deadline
For bank transfer, within 3 business days of ordering
Return deadline
・ In the case of obvious product defects, damage due to improper packaging, or incorrect delivery, we will accept returns, exchanges, and repairs within 5 days from the date of arrival of the product.
・ Since it is a made-to-order product, we cannot accept cancellations or returns due to customer convenience.
We cannot accept returns or exchanges in the following cases.
1. If you contact us more than 4 days after the item arrives
2. If the product is used and is scratched or soiled by the customer
3. When the image is different, the quantity is wrong, etc. due to customer's convenience
4. For products using wood, when it is related to the characteristics of wood such as the presence or absence of knots, uneven color, and different grain.
Return shipping
We will bear the responsibility for any obvious product defects, damage due to improper packaging, or incorrect deliveries.
Service name
Kanademono
phone number
03-6874-0851
* Sorry, we do not have a telephone contact. For inquiries, please email or chat.
Public email address
contact@kanademono.design
homepage address
https://bydesign.co.jp/